Sub-Processor List

This is a list of Sub-processors we use to process your data when you use AgriWebb.

Service	Purpose
Appcues	In app help messages and tours for user onboarding.
Auth0	Currently only used for server to server connections. Not currently used for customer authentication.
AWS	All record keeping is stored in relational databases and servers are used to process the information.
ChargeBee	Subscription management system.
Calendly	Used to schedule product Demos and product sessions with customers.
Datadog	Tracks request data, performance metrics.
Gocardless	Direct Debit processing.
Google Analytics	Website Analytics.
Hotjar	Customer Engagement, Chat support.
HubSpot	Customer relationship management, marketing and communication tool.
Intercom	Customer support tool
Mixpanel	Analytics on customer usage and experience.
Raygun	Product error and performance tracking.
Salesforce	Sales and account management
ScaleGrid	Production database to provide AgriWebb services.
Segment	Connect analytics between different 3rd party tools.
Slack	Group chat service. Provides notifications and information on recently acquired and churned customers.
Snowflake	Data warehouse for analytics
Stripe	Credit card processing.
Xero	Invoices, subscription details.